Shipping policy

Halo House currently ships within Lebanon.

PROCESSING TIME

Orders are processed after they are confirmed. Processing times may vary depending on order volume, product availability, weekends, and holidays.

You will be contacted if there is any issue with your order that may affect processing.

DELIVERY

Once your order has been processed, it will be handed to our delivery partner.

Delivery times may vary depending on your location and courier conditions. Delivery times are estimates and are not guaranteed.

Delays may occur due to traffic, weather conditions, holidays, high order volumes, or circumstances outside of our control.

DELIVERY INFORMATION

Please make sure that the name, phone number, address, and other delivery information provided when placing your order are accurate.

Halo House is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

If the courier is unable to complete delivery because the customer cannot be reached or the provided information is incorrect, additional delivery arrangements or charges may apply.

SHIPPING FEES

Any applicable delivery fees will be displayed or communicated to you before your order is confirmed.

CASH ON DELIVERY

Cash on Delivery (COD) is available for eligible orders within Lebanon.

For COD orders, payment is collected by the delivery service when your order is delivered.

ONLINE PAYMENT

Halo House also accepts online payments through WishPay.

ORDER ISSUES

Please inspect your order when you receive it. If your order arrives damaged or you receive an incorrect item, please contact us within 2 days of receiving your order.

For details about damaged or incorrect items, please see our Return & Exchange Policy.

CONTACT US

If you have any questions about shipping or delivery, please contact us at:

halohouse.lb@gmail.com